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Download the latest from Windows, Windows Apps, Office, Xbox, Skype, Windows 10, Lumia phone, Edge & Internet Explorer, Dev Tools & more. Recommended updates for your Microsoft software. Updates and developer tools. Apps, SDKs, and updates. Hardware drivers. For printers, cameras, network cards, and more. Premium Office apps, extra cloud storage, advanced security, and more—all in one convenient subscription. For up to 6 people For. Troubleshoot issues if you can't cancel your subscription. If you don't see Manage on your Services & subscriptions page, or can't cancel or turn off recurring billing, try the following. Make sure you're signed into the Microsoft account you used when purchasing your subscription.

Identify for mac os sierra. If you purchased a product from Microsoft or Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return. If you purchased a product from another organization and have changed your mind, you may contact that organization to inquire about returns or refunds (subject to their refund policy). You can check your Order history to verify what you've ordered from Microsoft.

Note: If you want to cancel a Microsoft subscription or free trial subscription, including Xbox Live and Microsoft 365, see Cancel or turn off recurring billing on a Microsoft subscription. If you see a charge after turning off recurring billing, you may have turned it off after the expiration date. Subscription recurrence dates and billing dates are different (learn more).

Returns and exchanges

Microsoft 365 Family (6 PC or Mac Licenses/ 12-Month Subscription/ Product Key Card) (5-Users) Microsoft. Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on subjects that need improvement. Microsoft Forms automatically provides charts to visualize your data as you collect responses in real time.

You can manage returns, exchanges, and more on the Order history page.

To request a return or exchange: Resident evil psp game download.

  1. Sign in to Order history, and then select Request a return. If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.

    Notes:

    • Items that may be eligible for return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Digital gift cards and service/subscription cardsmay also be eligible for return (see Microsoft gift card terms and conditions). Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer or applicable law states that you're eligible for a refund.

    • Note: In Australia this return information does not affect any remedy you may have under the Australian Consumer Law. Please refer to https://aka.ms/acl for details of your rights under the Australian Consumer Law.

  2. Follow the instructions on the screen to get a prepaid shipping label for the return. If you can't get a prepaid shipping label for the return, contact support.

  3. When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.

You can see the status of your return or exchange on the Order history page (learn more).

Refunds

When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option.

You can see the status of your refund on the Order history page (learn more).

Unexpected or inaccurate charges

To address unexpected charges, first see What to do about unexpected charges from Microsoft. If you don't see the cause for your unexpected charge, you can select the Contact us link at the top of the page, or you can contact Microsoft Store support.

More help

See the resources below for more help with Microsoft products and services.

  • Get info about how to prevent unauthorized purchases from Microsoft Store.

  • Learn how to cancel an order or pre-order from Microsoft Store.

  • See more topics related to Microsoft subscriptions at My subscriptions.

  • Visit Microsoft Support for help with products such as Windows 10, Xbox, Office, and more.

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