The following method will install the latest Citrix client, and is therefore recommended: 1. It is not necessary for the end user to be a Windows administrator on their PC/laptop.
Administrators can follow these steps to install HCL Client Application Access (HCAA) on a Citrix XenApp server.
The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops. Note: Administrators can’t install Citrix Workspace app if a user-installed instance is present on the system. We recommend that you uninstall all user-installed instances before installing the Citrix Workspace app as an administrator. The version of the XenApp client that is installed by the Citrix XenApp server for Account Ability is 11.2. Installing the client is automatic only if you as the user have administrative rights on your workstation. If you are able to install other software products on your own initiative.
- Make sure you have installed a supported version of Citrix XenApp.
- Read the topic Dual client installation scenarios to understand the extent to which HCAA and HCL Notes versions can coexist.
About this task
Install Citrix Plugin Firefox
- If Notes is already installed and you want to uninstall it and migrate the data to HCAA, don't use this procedure. Instead see Migrating Notes data to HCL Client Application Access on Citrix.Note: If you use Notes 8.5.x, you must uninstall it because it can't coexist with HCAA.
Citrix Receiver Software Download
- Download the HCAA 3.0 install kit.
- Log on to the Citrix server as the Administrator.
- Run the HCAA setup.exe in one of the following ways:
Your goal
Command to use Multi user installation with one data directory setup.exe /v'SETMULTIUSER=1 CITRIX=1' Multi user installation with two data directories: a common directory (for shared files such as templates) and a user directory for user-specific data setup.exe /v'SETMULTIUSER=1 CITRIX=1 MULTIUSERBASEDIR=C:<user_data_directory>!USERNAME! MULTIUSERCOMMONDIR=C:<common_data_directory>'